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2.6 Based on 182 reviews
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  • Customers like
    • Food 6
    • Waitress 5
    • Good waitress 4
  • Customers don't like
    • Customer service 7
    • Food 6
    • Service 5

Yesterday (8/27/2016) I ordered a meal at the Pearl, MS location. The meal consisted of meat loaf, fried okra, corn, mashed potatoes and gravy, biscuits and iced tea. I must tell you that it was the absolute worst meal I have ever gotten at Cracker Barrel. The meat loaf was dried out and barely warm. The okra was so dry and tough that it was completely inedible. It was like trying to chew corn shucks! The mashed potatoes and gravy was... Read more

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Really disappointed with prebreaded sub par chicken fried steak, mashed potatoes fair, corn no flavor, gravy very good, service very good. Only eat breakfast at this place.

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Servers do not like being treated like ***. When cut from the floor, we can help but we also have to roll silverware, clean the tables, and do sidework before we can go home. Managers should help at the end of the night instead of the servers that get paid $2.13 an hour, instead they sit in the office or walk by the food yelling that the servers(the GM has a bad habit of yelling when there is no need to yell) need to run the food. They get to go... Read more

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Went to CB on Saturday in Knoxville, TN - around 8:15 a.m. Used to really like their pancakes - they didn't even taste like pancakes, plus they were not very warm. Got a little bottle of syrup and that was it. I told the waitress to take them back and to please just give me a couple of biscuits. They were cold and very heavy. Plus, the place had a very "dirty" smell to it. Totally disappointed in the place and I'll just go to IHOP in the... Read more

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Occasionally eat at this cracker barrel but never again. The place was void of workers upon arriving, no cashiers and no waitresses to be seen. Given a menu and it was grimy with food, looked down on floor and I had stepped into some goo, did not recognize (either spit or food) No waitress to be found waited and waited and decided to leave. While sitting in my car (passenger) I noticed a TICK crawling on my pants!! I had not been outdoors that... Read more

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I've always been a fan of CB's campfire meals, especially the roast beef one. I've even encouraged friends & family to try them. However mid-season this year, CB started using much smaller portions of the beef & adding the sausage to it for half the meat. Each time I've gotten it this summer, the beef portions have gotten smaller & smaller for the one piece of beef & the sausage is usually overcooked. Tonight the 2 red-skinned potatoes I got... Read more

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I bought 4 rocking chairs in white from them a couple years ago. Witching 6 months the started to mildew and within 9 months 50% of the frames where covered with mildew. I tried the usual mildew removal treatments but this is impregnated into the paint. I trying twice to contact Cracker. Barrel about this with no response. An educated guess is that the Chinese manufacturer didn't use a mildewcide in the paint. There's nothing, including... Read more

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All I can say is this was one of the worst meal experiences of our lives. We passed up McDonalds which we only go to if we are desperate and wish we hadn't. I will never go to Cracker Barrell again. They couldn't even get the cornbread and biscuits right. They were burnt and extremely salty. We can't understand how this chain is still in business. This food was horrible.

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Last evening we decided to try cracker barrel once again, since it's been awhile since we had been there and our experience wasn't all that good . Unfortunately , it hasn't gotten any better. The last thing ilI told my waitress was to make sure my food was pipping hot she said OK. Well it wasn't. I ordered turkey and dressing and mashed potatoes with gravy and fried apples. The potatoes were CD in the little and barely warm on outside . The... Read more

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On Sunday, July 17, 2016 we went to Cracker Barrel in Anderson SC to have breakfast. We both ordered the Samplers Platter. When our food arrived I took a *** of hash brown casserole and felt something long in my mouth. I spit it in a napkin and found a hair about 3 to 4 inches long. I told the gentlemen server about it. He apologized and he said let me see what I can do for you. He later came back and offered to take 1 tea off the bill. I... Read more

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