Cracker Barrel Complaints and Reviews

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Cracker Barrel
Main address: PO Box 787 37088-0787 Lebanon TN
1-800-333-9566, 1-888-263-4304, https://www.crackerbarrel.com/securesites/complaints/contact-complaint.cfm
  • 108+28 mobile complaints
  • $971 claimed losses
  • $7 average
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I ordered thanksgiving dinner for six to go. Everything was good but the amount of ham. It looked like one slice broken up in pieces. Of course I could not go back. If you include ham in your pk, there should be enough. One person helping. Add comment

     

  • 1 day ago
  • Cafes and Restaurants
  • Paducah, Kentucky
  • Waitress
  • 13

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was around 7 PM on a Monday night. The waitress walked by our table several times, never acknowledged were there. I went to the cashier ,and asked for the Manager. She came to the table, I told her the situation she had been sitting there the whole time and never did anything... Read more

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  • Nov 23
  • Cafes and Restaurants
  • Positive Experience
  • 23

just want to let you know my server's name was Nicole she provided excellent service very attentive and she knew her menu. also I would like to acknowledge that she was serving other tables and cleaning other tables. I work in the restaurant business also and I've never seen such teamwork from one person...I would also like to add that she was bubbly and have a wonderful personality I will... Read more

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I ate at cracker Barrel in Daytona Florida I was very dissatisfied with the service with food and getting justified help with the manager I will never eat there again and I'm very disappointed stay away from the Daytona Florida cracker barrel Add comment

     

  • Nov 20
  • Cafes and Restaurants
  • Lufkin, Texas
  • Apple Pie
  • 35

I visit the newly located Cracker Barrel in Lufkin, Tx quite often since it is in walking distance from home and work. Needless to say it is generally packed every time I go. On 11/18/14, the waiter brought me a check soon after I started eating. Well, I wanted some apple pie so I ordered it about half way through my meal. He adjusted the check and brought it back. We waited patiently for... Read more

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We went to crackerbarrel in waco tx our servers name was jill , we seen her at another table on her phone laughing with other customers after we sat for 10 min. And our food took a long time to get to the table we asked another person where our server was they said they couldnt find her. We will not return.... Add comment

     

  • Nov 12
  • Cafes and Restaurants
  • Azle, Texas
  • Wait Staff
  • 38

We went out to eat at the crackerbarrel in waco tx , it took us 10 min to get served , when our server came she took our order, it took awhile for our food but when i got up to go use the restroom my server was at another table in the other diningroom showing her cell phone to onother customer and laughing while we were sitting waiting on our drinks to be refilled. We were very angry. Where are... Read more

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I called and ordered a grilled chicken salad from paducah ky restaurant. I waited 30 minutes for my salad and was late for work. I was very upset almost walked out of the place but I had already paid for it. I will never order before work again I should never have to wait for something I called in Add comment

I keep finding nasty ocra in my fries. Please use different fryers. It's disgusting Add comment

     

  • Nov 05
  • Cafes and Restaurants
  • Walnut Creek, California
  • Biscuit
  • 1
  • 1
  • 75

We too have 3 bad experiences while on vacation. Going W, we stopped on a Sunday night...had horrible service, after 15 church people came in after us n got their drinks n bread..we still had nothing... after waiting it out we were told they cone in every Sun..well duh..maybe they should survive on locals then...the next stop was for breakfast, again the wait, burnt biscuits came with eggs... Read more

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