Cracker Barrel Complaints and Reviews

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Cracker Barrel
Main address: PO Box 787 37088-0787 Lebanon TN
1-800-333-9566, 1-888-263-4304, https://www.crackerbarrel.com/securesites/complaints/contact-complaint.cfm
  • 99+23 mobile complaints
  • $944 claimed losses
  • $8 average
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Ordered burger well done; came out almost raw. Since this was to go, guess they didn't care. Had to " nuke" to make it edible. Add comment

     

  • Oct 28
  • Food Stores
  • Bryant, Arkansas
  • Manager
  • 19

Have observed the manager Ron, in several instances like a chicken with his head cut off. The atmosphere, the service, the friendliness, is all different when he sets the tone. We have been going to this cracker barrell since the doors opened. We needed a table for 8. We were told it would be just a few minutes as they were clearing two tables in the back. We waited and waited. I finally... Read more

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Stop in at Cracker Barrel in Windsor Ct they where out of chicken and dumplings at 5pm and the food was terrible ! Add comment

     

  • Oct 27
  • Cafes and Restaurants
  • Server
  • 14

I came in to Cracker Barrel and normally service is exceptional but this time my server ebony which I have never had before just was very rude and not very professional. I had to ask other servers for things for my table and I saw her standing by a computer in the back just talking and laughing well I'm needing service at my table. The food was exceptional as usual and the two servers that I did... Read more

Was this review helpful? 3 0

     

  • Oct 24
  • Cafes and Restaurants
  • Elizabethtown, Kentucky
  • Dirty Silverware
  • 1
  • 1
  • 34

We go to Cracker Barrel quite often I live in Elizabethtown KY. The silverware is really bad I am wondering if it is sanitary. Things got so bad at the Elizabethtown store that we started going to the Bardstown store but since the lady manager is there, things have greatly improved, except the silverware. If it doesn't improve shortly, I intend to file a complaint with the Local Health... Read more

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  • Oct 19
  • Cafes and Restaurants
  • Waitress Service
  • 5
  • 5
  • 36

Just stopped at the Cordele, GA store & had the worst service ever. Latesha never once came to our table to check on us after we received our food. Had to go up front to get refills and napkins. We even tried to get her attention with no luck. Read more

Was this review helpful? 1 1

     

  • Oct 14
  • Cafes and Restaurants
  • Low Quality Food
  • 1
  • 1
  • 63

Stopped at the Valdosta, GA Cracker Barrel on October 6, 2014 . That was the most disgusting food I had ever seen!! The macaroni and cheese was so old, turnip greens had soured, and pinto beans were old! Manager apologized and said that he was aware of bad food and had already thrown stuff out yet was still trying to serve that nasty stuff!! Will never go into another Cracker Barrel again! ! It... Read more

Was this review helpful? 5 1

While at the cracker barrel in Fredericksburg va I was very disappointed in how the African American manager handled our food complaint. He argued with my husband and in no uncertain terms called him a liar. We were so embarrased we could not stay and eat anything. We will never go back to that cracker barrel. Add comment

I was just at joliet illinois Hobart rd location I ordered chicken tenderloin grilled dinner they brought me fish then she took back then brought me the tinyest tenders you ever seen burnt burnt at this time I just wanted out of there I'm taking the burnt chicken to my dog she told the manager and he did nothing about it!!! The waitress said she was having a bad day Add comment

Cracker Barrel employees on the job rude and crude. Inappropriate conduct while on the clock and in uniform. Employees from Covington, Louisiana 70433 Add comment

 
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