Submit ›
  • Customers like
    • Waitress4
    • Food3
    • Family atmosphere2
  • Customers don't like
    • Customer service5
    • Very poor service3
    • Liability specialist2

  • 2 days ago
  • Cafes and Restaurants
  • Athens, Alabama
  • Uncle Herschels Favorite Menu
  • 16
  • REVIEW RATING 4/5

I'm picky about my breakfast. Fair enough? I stopped at the Athens, Alabama CB and ordered the Uncle Hershal's breakfast. Coffee was good and hot, as always and the biscuits were good. Grits were cold. I can live without grits. But I honestly thought they had lost part of my country ham on the way from the kitchen to my table. There just wasn't much of it. A few days later I tried the... Read more

Was this review helpful? 1 0

  • May 16
  • Cafes and Restaurants
  • Athens, Alabama
  • Country Boy Breakfast
  • 1
  • 1
  • 30
  • REVIEW RATING 4/5

I love the "Country Boy" breakfast at Cracker Barrel. I eat it once, twice a week at the Athens, AL location. Last time I ordered the Country Boy, they had down-sized it. Instead of the generous slice of country ham I was accustomed to, I got two greatly reduced pieces of ham that didn't come close to the total amount in the original Country Boy. I complained to the management and they acted... Read more

Was this review helpful? 1 1

  • May 15
  • Cafes and Restaurants
  • Dracut, Massachusetts
  • Cheese Grits
  • 23
  • REVIEW RATING 4/5

I ordered cheese grits as a side because it was one of the VERY FEW gluten free options. It arrived in a nappy dish, a tiny little amount that was maybe half a cup. It cost $2.49. I often cook grits and they are dirt cheap to buy, although cheese costs more, but this was NOT a good value at all. They were delicious but not quite hot enough. True, it was only a side- but one of my few choices and... Read more

Was this review helpful? 0 0

  • May 14
  • Cafes and Restaurants
  • Greenbrier, Tennessee
  • Turkey
  • 11
  • REVIEW RATING 3/5

I live in the White House Tn area I eat at Cracker Barrel in White House very often cause I hate fast food but tonight turkey and dressing was the menu and when we got our food it was all wrong and cold and a small tablespoon of dressing I told the waitress and she said they were out and would be a while before anymore would be ready this is not the only bad experience I've had with White House... Read more

Was this review helpful? 0 0

  • May 14
  • Employees and Ex-employees
  • San Jose, California
  • Staff
  • 1
  • 1
  • 25
  • REVIEW RATING 3/5

As an employee of cracker barrel i have found this company to be one of the worst places to work. I have worked in this industry for 30 years. Never before have i witnessed the things they do. Outdated food is served. Cleanliness is horrible. Kitchen staff handles raw an cooked food barehanded. Management allows this to happen. Cracker barrel has all the policys an procedures iin place to... Read more

Was this review helpful? 0 1

Dirty.chairs ,pictures ,set-up all dirty. makes you wonder what is in kitchen Add comment

Went to the one in Cape Girardeau . husband wanted to forfeit. 2 veggies for one bake potato. Manager came and said could not be done unless we paid 2.99 extra. Why would you lose 25.00 over 2.99? The month before we had just been there and it was ok. Go figure. Very disappointed. Add comment

  • May 09
  • Cafes and Restaurants
  • Staff
  • 2
  • 2
  • 28
  • REVIEW RATING 4/5

Experienced racial survice were I brought it to customer service to receive a prescript letter as if this wasn't the first time, nothing as to problem ed solved or why situation. Accured, I was watched an followed as if I was gonna run out on my tab, family an church ate there every Monday morning never had this embarrassing situation happened on the morning shift so from my response I say if you... Read more

Was this review helpful? 0 0

  • May 08
  • Cafes and Restaurants
  • San Antonio, Texas
  • Order To Go
  • 34
  • REVIEW RATING 4/5

Today I went to the cracker barrel here in San Antonio, TX on Huebner and I-10. 20 minutes before I got there I placed a to go order. When I arrived I paid for the food and the woman went to the back to get my order. When she came back there was no order and she did not say a word to me. I waited 30 minutes dor my order. The 2 ladies at the front counter did not communicate with me at all about... Read more

Was this review helpful? 0 0

  • Apr 28
  • Cafes and Restaurants
  • San Jose, California
  • Food
  • 51
  • REVIEW RATING 3/5

Went to sunday brunch at crackerbarrel in morgantown wv. Waited 45 minutes to be seated. Another 25 minutes to be waited on. It took an addotional 55 minutes for our food to arrive. Asked to speak to a manager an were told the managers were very busy. Once food arrived it was cold an steak was under cooked. At no time was a manager made available to speak to us. I understand the store was busy.... Read more

Was this review helpful? 0 0

Had an experience with Cracker Barrel?

Write a review
Did not find what you were looking for?
 
×
You are reading about Cracker Barrel.
Filing a new complaint about
×