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  • Customers like
    • Waitress4
    • Family atmosphere3
    • Food3
  • Customers don't like
    • Customer service5
    • Very poor service3
    • Managers attitude3

On July 5, 2015 my father and I went there to go it and it was horrible. They messed up our orders, the grits were runny, never in my life have I EVER seen grits that bad, the biscuits were not done, the hash browns were barely cooked, and the gravy was terrible. Most of all our waiter barely came around our table to check on us. Add comment

  • 6 hours ago
  • Cafes and Restaurants
  • Stratford, Connecticut
  • 1
  • 1
  • 10

I AM DISABLED. I CALLED CRACKER BARREL FOR TAKE OUT SPOKE TO MANGER GREORGY MILFORD,CONNECTICUT AT CRACKER BARREL. I ASK HIM IF THERE WERE ANY NEW MEALS ON MENU ? HE ASK ME WHEN WAS THE LAST TIME I WAS AT CRACKER BARREL? I THOUGHT BEING A MANGER HE WOULD PROVIDE HIS SERVICES @- TELL ME WHAT WAS POSSIBLY ON THE MENU .. AT FIRST HE ACT LIKE HE COULDN'T SPEAK ENGLISH I ASKED HIM SEVERAL TIMES COULD... Read more

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Service and attitude with all of these ghetto employees Add comment

  • Jul 02
  • Cafes and Restaurants
  • Jasper, Alabama
  • Cracker Barrel Staff
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

At the new Jasper AL Cracker Barrel on Mon., Am June 29th. I feel like I was discriminated against my race as an entire bus load of customers were seated before me. The restaurant was really empty at 10:30. Now I know why!! They knew I was there first as I was standing behind two customers not on bus. I didn't hear them come up behind me while looking at the beads a watches as only a few were... Read more

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There was a pile of grease on my plate!!!!!!! There was grease on my cup!!!!!!!!!! It is very unhealthy. Add comment

  • Jun 30
  • Cafes and Restaurants
  • Pendleton, Kentucky
  • Staff
  • 12
  • REVIEW RATING 4/5

service at the Brooks Road location at exit 121 in Kentucky is not only bad it's awfulthis is not happened once but atleast five times we have complain to the manager multiple times it does not matter if its a morning noon or evening shift the service is just flat out awfulas always the food is always good though we live just down the road less than 5 mins from store we are no longer going to be... Read more

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  • Jun 30
  • Cafes and Restaurants
  • Philadelphia, Pennsylvania
  • Cracker Barrel Uncle Herschels Favorite
  • 18
  • REVIEW RATING 4/5

Haven't been there in a while and was eagerly anticipating a delicious meal. Not to be. There were 5 of us. Everyone's food arrived cold. I ordered Uncle Hershel's. I asked for eggs scrambled light with cheese. They arrived hard with 1 shred of cheese. So called potato casserole was a tablespoon of potatoes. The gravy for the biscuits was as thick as a bowl of oatmeal. I'm over Cracker Barrel.... Read more

Was this review helpful? 1 0

Location 126. West Virginia cold eggs. Bread warm and not toasted. Ordered toast. Breakfast menu said eggs biscuit grits gravy and choice of meat. Neither of us were served the grits. Manager said he was sorry. Wrote this complaint on Cracker Barrel customer feedback and got a server error upon submittal Add comment

  • Jun 28
  • Cafes and Restaurants
  • Chicago, Illinois
  • Hashbrown Casserole
  • 15
  • REVIEW RATING 4/5

Not enough employes to wait on customers. Ordered 2 coffees got 1 had to wait 10 mins only after the waitress spilled my water everywhere. Ordered biscuits before breakfast came they were undercooked. So we get out order and low and behold no hash brown casserole! Awful just awful will never come back. I'm done Waffle House will now be our choice for breakfast! Oh and needless to say no coffee... Read more

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We have always enjoyed our experience at Cracker Barrel until today in Flagstaff Arizona , Monday special dressing dry and could not eat,poor service,!young staff did not know their products waitress cleaned table while we were Eating will not return there again Add comment

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