Cracker Barrel Complaints and Reviews

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Cracker Barrel
Main address: PO Box 787 37088-0787 Lebanon TN
1-800-333-9566, 1-888-263-4304, https://www.crackerbarrel.com/securesites/complaints/contact-complaint.cfm
  • 96+21 mobile complaints
  • $884 claimed losses
  • $8 average
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  • Oct 19
  • Cafes and Restaurants
  • Waitress Service
  • 5
  • 5
  • 22

Just stopped at the Cordele, GA store & had the worst service ever. Latesha never once came to our table to check on us after we received our food. Had to go up front to get refills and napkins. We even tried to get her attention with no luck. Read more

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  • Oct 14
  • Cafes and Restaurants
  • Low Quality Food
  • 1
  • 1
  • 50

Stopped at the Valdosta, GA Cracker Barrel on October 6, 2014 . That was the most disgusting food I had ever seen!! The macaroni and cheese was so old, turnip greens had soured, and pinto beans were old! Manager apologized and said that he was aware of bad food and had already thrown stuff out yet was still trying to serve that nasty stuff!! Will never go into another Cracker Barrel again! ! It... Read more

Was this review helpful? 1 1

While at the cracker barrel in Fredericksburg va I was very disappointed in how the African American manager handled our food complaint. He argued with my husband and in no uncertain terms called him a liar. We were so embarrased we could not stay and eat anything. We will never go back to that cracker barrel. Add comment

I was just at joliet illinois Hobart rd location I ordered chicken tenderloin grilled dinner they brought me fish then she took back then brought me the tinyest tenders you ever seen burnt burnt at this time I just wanted out of there I'm taking the burnt chicken to my dog she told the manager and he did nothing about it!!! The waitress said she was having a bad day Add comment

Cracker Barrel employees on the job rude and crude. Inappropriate conduct while on the clock and in uniform. Employees from Covington, Louisiana 70433 Add comment

     

  • Sep 27
  • Cafes and Restaurants
  • Newport News, Virginia
  • Poor Restaurant Service
  • 4
  • 4
  • 94

Went to Cracker Barrel one of our favorite places to eat for my brothers 44th wedding anniversary. They were not busy. The waiter was rude, did not receive our correct drink order, and our meal did not come out together, everyone had finished eating before my brother received his meal. He ordered steak medium well, when he got his plate, it was full of blood and the vegetables were satured... Read more

Was this review helpful? 3 1

Omg what a joke!!! Have you ever ordered eggs and not had a choice of what kind you got!! I will never visit again the Manager tried yo make right , but I lost my taste after seeing how *** the people are here!.. Its her first day I was told.. I understand but do you let a kid loose on the first day behind the wheel!!.. Give her some time, but not on my dime. Add comment

     

  • Sep 23
  • Cafes and Restaurants
  • Bad Service
  • 1
  • 1
  • 72

I received a letter from Pam Seay she enclosed 2 complimentary meal cards. It was my 70th birthday I appreciate them but there five in my party. The service was very bad no refills on drinks during our meals food was not done did not get what we ordered. Spoke to the manager he offered to *** 2 meals we said no we pay for what we get. The manger had a bad attitude problem. I think we should have... Read more

Was this review helpful? 0 4

     

  • Sep 23
  • Cafes and Restaurants
  • Spring Hill, Florida
  • Poor Food Service
  • 2
  • 2
  • 43

took my niece and sister,to the one in spring hill florida.we got to the restraint around 4pm to beat the rush.the table was stickie,ordered 2sweet tea,1 unsweet teas.got the reverse order.i'm a diabetic,that means no sugar.i ordered 2 sides and got wrong veges.ordered chicken and dumplings,got the order but the plate was all stickie from the sause.cleaned the plate with my napkin.asked for... Read more

Was this review helpful? 0 1

Have been going to CB on Charlotte since 1999, recently both food and service seem to have deteriated Today no silver, water glasses empty' food just O Add comment

 
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