Cracker Barrel Complaints and Reviews

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Cracker Barrel
Main address: PO Box 787 37088-0787 Lebanon TN
1-800-333-9566, 1-888-263-4304, https://www.crackerbarrel.com/securesites/complaints/contact-complaint.cfm
  • 84+9 mobile complaints
  • $772 claimed losses
  • $8 average
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  • 10 hours ago
  • Cafes and Restaurants
  • Food Order
  • 10

Last Saturday AT I-71 AND FIELDS ERTLER SPC EDWARDS AND FAMILY ORDER FOOD WHEN FOOD CAME TO THE TABLE HIS WIFE HAD NO FOOD THE WAITER SAID BE RIGHT BACK SPC EDWARDS TOLD THE WAITER HE WOULD WAIT TO EAT TILL HIS WIFE GOT HER FOOD TIME WENT BY AND A MANGER CAME BACK AND TOLD HER THEY WAS OUT OF WHAT SHE ORDER SPC EDWARDS SAID HE DIDN'T WHAT TO EAT NOW SO THE MANGER GRAB THE PLATES OF THE KIDS WHILE... Read more

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  • Jul 26
  • Cafes and Restaurants
  • Waiters
  • 12

Please drug test your waiters at the West Monroe Louisiana location. My family and I observed on July 24 2014 two waiters on duty smoking pot and returning to their work station a few minutes later. As a pastor with several people aI invited who also witnessed this I can only say how embarrassed I was. The waiters name I foubd out was Jeffrey Jones and Chris Manshack. we also witnessed seceral... Read more

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  • Jul 26
  • Cafes and Restaurants
  • Waiters
  • 5
  • 24

Upon going to the Cracker Barrel off I20 west Taking the thomas rd exit in West Monroe I ovserved 2 waiters smoking pot in the parking lot. On July 24 2014. I had my two teenage boys with me and the smell of pot was so strong upon pulling up next to the green car of the waiter. Upon asking the staff the names of the employees tgey identified one if the waiters as Jeffrey J. And Cris M.. The... Read more

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  • Jul 21
  • Cafes and Restaurants
  • Franklin, Kentucky
  • Bad Manager
  • 12

The Franklin, Ky Cracker Barrel has one of the most miserable, snarky, sullen managers that me and my family has ever seen. Just one look at him would turn me around and go somewhere else to eat. The man is about as cordial as a tree stump. I can just imagine what the employees have to go thru working with him. I really feel sorry for them. I would never let any of my children work for that... Read more

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  • Jul 20
  • Cafes and Restaurants
  • Bad Service
  • 14

Had a breakfast meal at Cracker Barrel Sunday fter church. First I saw a customer return a carry out plate with meat(chicken) that was as dry that it had a rubbery texture. Nevertheless my family my family decided to try breakfast. Result: grits uncooked, instead of a grilled chicken BLTwe got chicken fingers .The waitress suggested I order something that would include what I was requesting... Read more

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Macon, Eisenhower rd location. FILTHY! After being sat at 3 dirty tables, we walked out! Went down the rd. To Dublin ga. Sat at half cleaned table, rude waitresses, loud bidders, no service. Asked hostess to move us to a table where we could get service. Cracker barrel is hiring lazy employees. I think I need to find a new comfort food place. cracker b arrell needs to look very closely at... Add comment

  • Jul 05
  • Cafes and Restaurants
  • Jacksonville, Florida
  • Fired Employee
  • 1
  • 21

It was on nation wide news that an employee got fired for giving a homeless person a biscuit. How heartless your company is!!!! You throw away so many rolls and biscuits Everyday, unlike some of your competitors they give their bead that does not sell to the homeless. He was doing something nice and you fire him for it. SHAME ON YOU!!!!!! I was going to Crackle Barrel a lot but I will NEVER step... Read more

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Needed a cup of coffee none made out of 30 containers of community coffee. I had made my creamer and sugar had to wait 10 mins. No thank you threw it away. Lady chased me into parking lot had to pay 2.00 no coffee! My husband paid it but i WILL never and i mean never go to another Cracker Barrel ! Add comment

We had the worst experience with cracker barrel in Sherman. Tx. They said it would take only 10 mins. Well we waited 20 mins. And they tell us there is only one cook. Well there were a lot of people waiting and my parents are elderly and could not wait around like that. Really was horrible.. Add comment

  • Jul 01
  • Food
  • Venice, Florida
  • Corn Muffins
  • 1
  • 28

The corn muffins leave a bad taste in the mouth. This began to happen after a 73-year-old employee was fired for giving a corn muffin to a homeless person. To make it worse, the employee was a Vietnam Vet. A corn muffin, for goodness sake! How is it possible for a restaurant to ruin a corn muffin? My grandmother taught me how to bake corn muffins when I was nine years old. They are easy to... Read more

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