Cracker Barrel Complaints and Reviews

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Cracker Barrel
Main address: PO Box 787 37088-0787 Lebanon TN
1-800-333-9566, 1-888-263-4304, https://www.crackerbarrel.com/securesites/complaints/contact-complaint.cfm
  • 81+9 mobile complaints
  • $772 claimed losses
  • $9 average
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  • 22 hours ago
  • Cafes and Restaurants
  • Franklin, Kentucky
  • Bad Manager
  • 2

The Franklin, Ky Cracker Barrel has one of the most miserable, snarky, sullen managers that me and my family has ever seen. Just one look at him would turn me around and go somewhere else to eat. The man is about as cordial as a tree stump. I can just imagine what the employees have to go thru working with him. I really feel sorry for them. I would never let any of my children work for that... Read more

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  • 1 day ago
  • Cafes and Restaurants
  • Bad Service

Had a breakfast meal at Cracker Barrel Sunday fter church. First I saw a customer return a carry out plate with meat(chicken) that was as dry that it had a rubbery texture. Nevertheless my family my family decided to try breakfast. Result: grits uncooked, instead of a grilled chicken BLTwe got chicken fingers .The waitress suggested I order something that would include what I was requesting... Read more

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Macon, Eisenhower rd location. FILTHY! After being sat at 3 dirty tables, we walked out! Went down the rd. To Dublin ga. Sat at half cleaned table, rude waitresses, loud bidders, no service. Asked hostess to move us to a table where we could get service. Cracker barrel is hiring lazy employees. I think I need to find a new comfort food place. cracker b arrell needs to look very closely at...

  • Jul 05
  • Cafes and Restaurants
  • Jacksonville, Florida
  • Fired Employee
  • 1
  • 10

It was on nation wide news that an employee got fired for giving a homeless person a biscuit. How heartless your company is!!!! You throw away so many rolls and biscuits Everyday, unlike some of your competitors they give their bead that does not sell to the homeless. He was doing something nice and you fire him for it. SHAME ON YOU!!!!!! I was going to Crackle Barrel a lot but I will NEVER step... Read more

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Needed a cup of coffee none made out of 30 containers of community coffee. I had made my creamer and sugar had to wait 10 mins. No thank you threw it away. Lady chased me into parking lot had to pay 2.00 no coffee! My husband paid it but i WILL never and i mean never go to another Cracker Barrel !

We had the worst experience with cracker barrel in Sherman. Tx. They said it would take only 10 mins. Well we waited 20 mins. And they tell us there is only one cook. Well there were a lot of people waiting and my parents are elderly and could not wait around like that. Really was horrible..

  • Jul 01
  • Food
  • Venice, Florida
  • Corn Muffins
  • 16

The corn muffins leave a bad taste in the mouth. This began to happen after a 73-year-old employee was fired for giving a corn muffin to a homeless person. To make it worse, the employee was a Vietnam Vet. A corn muffin, for goodness sake! How is it possible for a restaurant to ruin a corn muffin? My grandmother taught me how to bake corn muffins when I was nine years old. They are easy to... Read more

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  • Jun 30
  • Cafes and Restaurants
  • Concord, North Carolina
  • Slow Service
  • 19

Concord, North Carolina - Took five minutes to locate hostess. took thirty minutes to get food after ordering. had to ask another waitress to find our food. had two waitress at times and neither served us properly. this created a lot of confusion. we complained to cashier and nothing happened. we submitted the complaint on computer to the address listed on the receipt. have not heard... Read more

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  • Jun 29
  • Cafes and Restaurants
  • Corryton, Tennessee
  • Service Denial
  • 45

This has been going-on for over a year now. The local Cracker Barrel on Church St here in Murfreesboro, Tn has a server by the name of Stephanie H. who refuses to serve us. No reason has ever been given for her actions. In face the corporate office investigated and told us her "excuse made no sense to them", but their resolution was to tell her she did not have to serve us. This happened again... Read more

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