Cracker Barrel Complaints and Reviews

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Cracker Barrel
Main address: PO Box 787 37088-0787 Lebanon TN
1-800-333-9566, 1-888-263-4304, https://www.crackerbarrel.com/securesites/complaints/contact-complaint.cfm
  • 89+13 mobile complaints
  • $794 claimed losses
  • $8 average
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  • Aug 29
  • Cafes and Restaurants
  • Rochester, New York
  • Food Service
  • 1
  • 1
  • 31

Place was clean, country and warm as expected. The food was however a total miss. We sat forever waiting for food and not just buy ours standards. It took way to long. So long that someone realized it and brought us out biscuits as we were seen eating the table. My food was a total miss-wrong or someone else's order. My wife's was ok if she didn't order, because they had no food for her. I agree... Read more

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  • Aug 28
  • Cafes and Restaurants
  • Pembroke Pines, Florida
  • Food Poisoning
  • 7

I used to go weekly to Cracker Barrel until 5/19/2014. That day after eating there withing a few hours i got severe food poisoning and ended up in the E.R. I complained to the Health Dept and found out Cracker Barrel had 17 violations on 5/13/2014. I see lots of good review but would you eat at a place that has 17 food related violations? I would never recommend this place. I used to go ... Read more

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I worked for Cracker Barrel almost 10 yr I understand what she is saying breaks are far an very few! If any . Some of the managers are so into there there self they don't apriciate the good employees they have. Everyone deserves a break! They can't keep good people if you don't treat them right. Unless you work there you don't understand Add comment

Poor service. Hard cornbread. Long time waiting on server to check on us. Eat here often but do have to talk with the manager often. Wish there was another C. B. closer. Add comment

Had breakfast in New Jersey and grits come with breakfast. Asked to substitute potatoes because we don't eat grits up north. Was told that we had to purchase potatoes extra. Should have a choice for customers who don't like grits. Not fair Add comment

Take out order was so small it wouldnt have fed a child. Never so disappointed. Eat in is great but carry out sucks. Add comment

  • Aug 13
  • Cafes and Restaurants
  • Florence, South Carolina
  • Bad Cafe Service
  • 2
  • 2
  • 50

Overall, a very disappointing stop along our way off I-95 in Florence, SC. It was around 8:30 when we walked in. Our friends suggested we get chicken & dumplings or roast beef because they were fast and good. After being seated for about ten minutes, a young girl asked if anybody had brought our soup. We didn't order soup. We hadn't ordered drinks at that point. Some young man finally... Read more

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  • Aug 08
  • Cafes and Restaurants
  • Wrong Order
  • 33

Made a call in order for pick-up. Ordered fried liver and onions, waitress on the phone repeated my order to me and would be ready in 20 minutes. Got to store and register associate said that it called for chicken livers. I said I was in a big hurry and I would need to go fast. Sure enough it was chicken livers, it was for my wife as I had gotten meat loaf, and the livers were hard and looked to... Read more

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  • Aug 06
  • Cafes and Restaurants
  • Bad Restaurant Service
  • 1
  • 1
  • 64

The Cracker Barrel in Joplin, Missouri was a great disappointment. My wife and I have frequented Cracker Barrel Restaurants for many years. One attribute that is always present is "consistency." Yesterday (Aug 5, 2014) we drove into the Joplin location at 8:20 AM expecting it to be very busy. The parking lot was about one quarter filled. We went in and were seated immediately. We were only... Read more

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  • Jul 29
  • Cafes and Restaurants
  • Food Order
  • 131

Last Saturday AT I-71 AND FIELDS ERTLER SPC EDWARDS AND FAMILY ORDER FOOD WHEN FOOD CAME TO THE TABLE HIS WIFE HAD NO FOOD THE WAITER SAID BE RIGHT BACK SPC EDWARDS TOLD THE WAITER HE WOULD WAIT TO EAT TILL HIS WIFE GOT HER FOOD TIME WENT BY AND A MANGER CAME BACK AND TOLD HER THEY WAS OUT OF WHAT SHE ORDER SPC EDWARDS SAID HE DIDN'T WHAT TO EAT NOW SO THE MANGER GRAB THE PLATES OF THE KIDS WHILE... Read more

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