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2.6 Based on 186 reviews
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    • Food 6
    • Waitress 5
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    • Customer service 7
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Terrible service,terrible food!! The oldtimers who rate this place highly have manuer for brains and just don't care anymore!! I will not be returning to this establishment!!

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Hammond Indiana Can't pass health inspection. Just may get shut down. Urine on the staff bathroom floor. All garbage cans in break room. It's just nasty. General manager is a clock watcher. Please don't eat there. Bugs found in the greens.. Read more

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The food has become tasteless and full of MSG all the food is premade and reheated. It use to be one of my favorite places but no more. I will be eating at home more and no more CB. The msg just kills my gut. Yall need to go back cooking like country folks or your doors will close.

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My wife and I went to Cracker Barrel today and it was the worst experience I had at a fast food restaurant. I order Apple cider chicken BBQ. The devices brought it out raw with BBQ sauce on top. My wife had hair in her eggs. Would not recommend this place to no one......the location was South county the manager came out and apologize and asked if I wanted something else. The said we have a new cook today. I'm thinking he can't tell cook meat... Read more

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WOW: Cracker Barrel! Always been a fan and can’t imagine how much money I’ve spent over the years or MIGHT have spent in the future. MIGHT have spent in the future is because i’m one of those people who votes with my pocketbook and when I get screwed out of money by a business, well, I spend that money elsewhere going forward. So I was given a gift that was purchased at “ The Old Country Store”. It was a shirt and clearly marked 39.99. I... Read more

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We have visited this particular Cracker Barrell in Shiloh Illinois twice in the last week. To my surprise the service at both visits was terrible! The food took 35 minutes the first visit and was delivered to us cold. We spoke to the manager and he said they were short of help. On the second visit the same week; we had the very same experience! This time we had a different manager. He only said he was working on the cook line to help. We asked... Read more

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Hostess would not make eye contact with us at all, no customer service at all. She seated us then I watched as the white tables were served and not my table. 15 minutes went by and 2 Waitresses walked by not asking if we'd been served. The Hostess continued to look and see that we weren't being helped and did nothing. First and last time visiting. If you are any ethnicity besides Caucasian I advise you to stay away from this establishment. Read more

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Worst customer service. Standing here for almost an hour when they said 30 min. People come in after us and they seat before us. Worst experience ever!

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I was in cracker barrel last night . I had great food but the service was horrible . the server name was Kristina hill.she didn't refill our drinks and was just so rude to us . I was in the Harrison Ohio store . I have never had a problem before and I love the store and would love to return but I don't want to deal with that server again .I don't usually complain but I just didn't want this to go unnoticed and I wouldn't want this to happen to... Read more

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Yesterday (8/27/2016) I ordered a meal at the Pearl, MS location. The meal consisted of meat loaf, fried okra, corn, mashed potatoes and gravy, biscuits and iced tea. I must tell you that it was the absolute worst meal I have ever gotten at Cracker Barrel. The meat loaf was dried out and barely warm. The okra was so dry and tough that it was completely inedible. It was like trying to chew corn shucks! The mashed potatoes and gravy was... Read more

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