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Verified Reviewer
| map-marker Pueblo, Colorado

Cracker Barrel Carrers Review

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Called to check on my applicatin felt be littled got interupted and hung up on. I feel not welcomed there i just need a job.
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Reason of review:
Poor customer service
Anonymous
map-marker Walnut Creek, California

Review in Cafes and Restaurants category from Walnut Creek, California

Just went to a Cracker Barrel in co, looking around the shopping area saw a DVD of the Cosby TV show. How dare you sale trash like that in a family store I told manager and she said nothing she could do about it.
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Anonymous
map-marker Doylestown, Pennsylvania

Cracker Barrel Food Review

Food. Cold, egg shell in eggs,
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Reason of review:
Bad quality
Anonymous
map-marker Springville, Utah

Cracker Barrel Sanitary Conditions Review

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It was crppest service silverware is always degusting. Management suck Mike yells at sever in front of customer groops severs in the office worst experience ever
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Reason of review:
Bad quality
Anonymous
map-marker O Fallon, Missouri

Mentally abusive management

i have worked at cracker barrel from february to october of this year 2014. i was a dishwasher & the only dishwasher who would do the amount of work they asked. for the 1st 6 months i did everything i could to make my boss's happy. i worked 30-40 hours a week, did the freight every wednesday morning at 5am till 8am. everyone else who worked there say it was the absolute worst place to work, but i thought it was average in terms of workload. but the workload soon increased dramatically, everyone there is so stressed they cant seem to think straight & the managers would blow up at someone at least 2 times a week. after the guy who did most of the work quit they turned to me. thinking back i remember when i was interviewed that they said they wanted me to be the head dishwasher. but the guy who supposedly quit was at the time, i know now what was really happening. almost immediately after this they made the job a living ***. id go faster, they say i'm still not going fast enough so i go even faster. i was going so fast that i had to be a bit harsh with the plates in order to get it done. i never broke any by doing it but they said i had to stop "smashing" dishes cuz i was scaring customers. i doubt that was true but they insisted that i was being angry, NO! i was doing what you asked ***! i was going faster, simple as that. when they 1st hired me in told them in the interview i wanted a full time job. but soon after i ended up going thru a lot of trauma at the same time in my personal life so i needed my time off. my mom had & still is dying of cancer. so i wanted to spend time with her. not to mention it hit me hard & still does so i wasn't exactly as motivated as before. can you blame me? so i told them no more than 30 hours a week, they didnt like that at all but complied. it didnt take but maybe a month until my hours were cut to only 2 days a week max. i told them thats too low, i told them to give me a decent amount of hours. they then started yelling at me calling me lazy & said "well fine why dont you just quit then!!" i mean they got in my face & *** talked me to simply quit. i told them if they were that unsatisfied then fire me. they quickly reversed course. i realized they just wanted to break me down so they could turn me into their little *** slave. i know cuz every workplace tries that with me, EVERY WORKPLACE. but i stood my ground. i started working even harder cuz i really do believe in doing a good job & earning your wages. next problem was they started demanding me to come in for doubles on sunday, i agreed. then they demanded me to close the dish room on tuesday morning as well, i agreed but told them not if i'm going to do the freight the next day. they still pushed the freight saying they were short & this was only a 1 time thing. ya right liar! i came in the next day with only 2 hours of "sleep" if you can even call it sleep & we weren't going as fast as they liked so they started cussing us out again! all of us not just me! before the end of the shift the one manager, ed, apologized saying he didnt know what i had told the other manager, tim, the night before or that i had closed the night before. what you just assume i'm lazy? you just assume the worst of me? so i told him this kind of *** has been going on long enough. from now on i'm setting limits & i dont care if you dont like them. NEVER ASK ME TO DO THIS AMOUNT OF WORK AGAIN! then there's the time when a new manager, heather, got on me for not having my shirt pressed with a cress on the selves. i told her i had just moved & we didnt have a washing machine or dryer yet so i would have to go all the way to the other side of town to use the laundry mat. i wasn't going to waste all that gas to do that when its just gonna be screwed up again by the end of the day. i mean jesus christ i'm a dishwasher what does it matter? she said "buy more shirts", but i dont have enough money you ***! you people only pay me like 8 bucks an hour & keep trying to cut my hours while complaining you cant find anyone who does as good a job as me. i know i did the best job cuz they'd always call me 1st if they needed help. talk about mixed messages right? the manager ed blew up at me later on for standing around waiting for a table to bus. i was always told that your not allowed to go back to the dish room until your told you can. thats what they told me to do for months so i did it. now he's telling me the exact opposite? i remained calm, i asked for me & him to go into the office, this is what he wanted in the past if i had a problem with him. instead he starts yelling at me "no! we dont need to do that you just need to do what your told! now stop being disrespectful!" i tried to reason with him, i did nothing disrespectful he & the rest of them have been disrespectful the entire time i worked there! he stomped away leaving me absolutely enraged! when i demanded to leave cuz i was about to loss it on everyone keith, the store manager, told me no you dont need a break get back to work. they made it all seem like everything was my fault. i went to the break room locked the door & started crying, worst year of my life, no respect, no compassion, no mercy, all while my mom was wasting away. i couldn't help it i just kept crying, keith eventually told me to go back to work after 20 mins. so i went back & started slamming dishes, i was done being nice! they didnt say anything cuz they knew they were at fault. so this kind of *** went on for months. i honestly wanted to kill myself by the end of every week while working there. thats how bad it was! until the last day i was there. the last day i was there, october 27th, i came in with a concussion cuz a friend of mine was being abusive, side issue i know but still context. for that reason i wasn't as fast as usual. but the thing is i came in to a dish room that was filthy, it took me an extra hour to get the machine cleaned & ready to go & i had to clean out the sink which was clogged with food from the night before. i thought "they better fire the people who did this cuz they'd be throwing me out if i did this ***!" so dishes stacked up as a result, i wasn't gonna break my back for this place anymore so i took my sweet time. thats when the store manager, keith, started another tantrum, ohhh god how i hate that dammed narcissist! he told me in the loudest of voices how pathetic i was to not have gotten all caught up yet. i let it go, there is no reasoning with him. i went to the bathroom & as i came back he started yelling at me repeatably. your pathetic! why do i pay you! get your *** in gear you lazy ***! on & on he went until finally i had it! i started slamming things every which way i could as loud as i could. he started yelling "stop slamming things!" i said "YOU DONT LIKE MY PERFORMANCE FIRED ME!" i kept at it, i got in his face, i gave him a taste of his own medicine & he lost it. he told me to leave, not that i'm fired, no pink slip required by law, no just leave. then 2 days later i look at my schedule & all my hours were gone, they got ride of me. good riddance, so was i fired? well i'm still waiting for unemployment & now they claim i quit. now they claim that I WAS THE ONE creating a COMBATIVE WORK ENVIRONMENT! everyone else there thought i was the nicest, most tolerant person ever. but the managers, no i was some sort of demon who just made their lives miserable. lies! all lies!! so to anyone who reads this please for he love of god never shop here or eat here again! dont support tyrants, cuz if you support a tyrant then YOU ARE a tyrant! they literally abuse their employees & refuse to give you raises no matter how slavishly you work, they will never respect you EVER! and their food is not healthy, not enough room in the freezer meant some of it goes on the floor. plus all the artificial flavorings, additives, and cheap ingredients guarantees to give you a heart attack & plenty of extra weight. SHOP HERE AT YOUR OWN PERIL!
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Reason of review:
disgruntled employee
2 comments
Guest

You sound like the laziest, most self-entitled snot that I've encountered since I worked dish & prep at a Cracker Barrel. I'm not even going in to all of your BS but I'll tell you this: You were the first to get called in because you were the least likely to receive overtime hours.

You were the least likely to get OT because they were giving you pathetic hours. They were giving you pathetic hours because they wanted you to quit.

They wanted you to quit because you were terrible at the job. Think about it.

Guest

i feel you, man. I work night maintenence for a CB out here in Arizona and it is ***. My boss is a right *** and makes me feel like the *** i clean out from under the grills every night.

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Anonymous
map-marker Atlanta, Georgia

Cracker Barrel Breakfast Review

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It 35 minutes to get 4 breakfasts. When I went to ckeck out it took about 10 minutes to ckeck out and there was only one person at the register
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Reason of review:
Order processing issue
Anonymous

Employee treatment

I will agree that the management does have their favorites and they do get special treatment! And trying to take a break while working a 9 hour shift or a double is difficult...but if a server wants to take a break and go outside (which is against the policies) and have a cigarette there doesn't seem to be a problem with that. I do agree that if a person is unhappy with the work environment, there are SO many serving jobs available that it would be time to find another. But all in all the company is good to all their employees and are more then willing to allow time off when needed.
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Reason of review:
Bad quality
Anonymous
map-marker Westland, Michigan

Cracker Barrel Meat Review from Westland, Michigan

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I have eaten in many Cracker Barrel's from Michigan to East Tennessee, and in each and every restaurant by experienced cold food. I know that your food is pre-prepared because the waitress told me so. So that leaves someone to heated up in the microwave. And each and everyone of those restaurants I ate it I experienced cold meat. If all it takes is for someone to run a microwave and you can't get that right and something is terribly wrong. I will never eat ever eat in another Cracker Barrel again. You can teach a monkey to run a microwave why can't your employees get that right. That's not too much to ask. Cold food is on acceptable. There are way too many other restaurants to eat at I want to eat cold food I'll eat it out of my refrigerator myself without heating it up I'm not going to pay someone good money to do it.
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Reason of review:
Bad quality
1 comment
Guest

I've worked for Cracker barrel for nearly 20 years and by no means do we prepare food by microwave, and if it's always cold then your an *** for going over and over again maybe you should stay home and cook for yourself. If I have bad experiences at a restaurant I certainly not going to continue to eat there your any ***...

Anonymous
map-marker Orange City, Florida

Cracker Barrel Cornbread Review from Orange City, Florida

First off we love craker barrel .......unfortunitly we left our childrens house is Kissimmee and stopped at cracker barrel on west Irlo Bronson Hwy in Kississimmee for some dinner before we traveled back home to Deland Fl. First the waitress took our drink order brought it to us in a timly manner after about 15 minutes she came back to take our orders, about 10 min later I inquired about the corn bread and biscuits she informed us it came out the same time the meal did which is fine she brought the food and biscuits and after she left the table we noticed there was no butter broughr with the corn muffins and biscuits so had to ask another waitress for butter our wsitress never came back to the table until it was time to bring the check to the table....Very disappointed in the service at that Cracker Barrel.
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Reason of review:
Poor customer service
Takeyah Kfe
map-marker Gloucester City, New Jersey

Cracker Barrel Blt Salad Review

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Ordered a blt got one piece of lettuce one tomato and3 pieces of thin bacon. I don't eat meat so I gave the bacon to my friend. Paid over 9 dollars. Won't eat there again.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Crawfordsville, Indiana

Service

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Crawfordsville, In. was told 10 min wait 30 minutes later after I complained we were seated. 20 minutes later I asked a waitress if she could get someone to wait on us she said she would tell our waitress. my wife watched her & she went back in the kitchen & stood waiting for her next order, never talking to anyone. yes they were busy, they said they had no bus boy & the hostess was clearing tables. Yes 2 buses came in, seems to me if I were management I would have been on the phone calling people in. I would have sent the hostess back to clear tables & I would have done the hostess job. we finally walked out. No Food, No service, not even a drink. We get good food & lousy service or good service & lousy food every time at this location. We have $50 left on a gift card, we will go to Lafayette, In to use it. Where is the Terms of Service. never found but signed anyway.
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Loss:
$25
Cons:
  • Service
Reason of review:
Poor customer service

Preferred solution: Train these employees and train management on how to handle different situations

1 comment
Guest

Believe me, Laffayette doesn't wanna serve you either. Sell the gift card and go buy some *** groceries.

Anonymous
map-marker Auburndale, Florida

Cracker Barrel Toast Review

Bad service burnt toast ask to exchange toast she refused had to talk to management
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Reason of review:
Damaged or defective
Anonymous
map-marker Anaheim, California

Cracker Barrel Manager Review

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Went to the cracker barrel store in Wytheville VA and I wanted to place a to go order waited 20 minutes before I got to place the order and all I wanted was 2 apple dumpling they was out of them I worked for cracker barrel for 6 years never heard of that were I worked in Manchester, Tennessee manager just said I'm sorry never heard of that either
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Reason of review:
Poor customer service
Anonymous
map-marker Springville, Utah

Cracker Barrel Sanitary Conditions Review

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Was at crackers barrel in springville it good service but silverware was disgusting .food was burnt and saw a mouse run across the floor almost threw up never would I eat there again told a manger named Tim something didn't seem to care and was rude do not eat there worst experience ever in a restaurant..
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Reason of review:
Bad quality
Anonymous
map-marker Memphis, Tennessee

Cracker Barrel Scrambled Eggs Review from Memphis, Tennessee

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I just about had a stroke when i looked at my check to see i was charged 3.49 for one scrambled egg!! Give me a *** break. That is just ridiculous. Not happy about it! And the wasnt very good. Not going back.
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Reason of review:
Pricing issue
1 comment
Guest

IF THREE DOLLARS IS TOO STEEP FOR YOU, YOU DONT NEED TO GO OUT TO EAT. How hard is it to figure out?

Why don't you take that *** money you get for selling your food stamps and go buy some *** groceries, Im almost 200 percent sure you have 5+ children that would love to have some food in the refrigerator instead of mom *** that she cant pay 3 dollars for scrambled eggs. You my friend, need a *** reality check.

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