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Went to CB on Saturday in Knoxville, TN - around 8:15 a.m. Used to really like their pancakes - they didn't even taste like pancakes, plus they were not very warm.

Got a little bottle of syrup and that was it. I told the waitress to take them back and to please just give me a couple of biscuits. They were cold and very heavy. Plus, the place had a very "dirty" smell to it.

Totally disappointed in the place and I'll just go to IHOP in the future. At least their pancakes are good. What has happened to my favorite place to eat.

It's very sad.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Cracker Barrel. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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