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1 comment

My husband stopped by for a meal, the young lady sat us at a table without a breakfast menu. The young man who waited on us took at least 10 minutes, then he couldn't get my order right.

Finally he got it was a Rueben and not a hamburger after asking 3 times.

The kicker was that it took another 10 minutes before he came back to say there was no corned beef. If a breakfast menu had been left, there may have been no problem.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Cracker Barrel. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Nashville, Tennessee, United States #1135863

No one ever contacted me. So, it was not resolved and I'm still pissed.

It was my anniversary and I was eating at Cracker Barrel.

I usually enjoy that experience, but not on that day. I did contact the Cracker Barrel office in Lebanon, but I never heard back from either.

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