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Cracker Barrel - Not worth the drive

Waited over 20 mins to find someone to take my order..it then took 30 mins for my togo order..i asked the server to double check..she said all there..so i went to pay..registers down..so i paid cash, no receipt..drive 17 miles home to find i didnt get all my food..tried to call..kept get putting on hold.. I will cook at home from now on! Dead Wtf by the way..they were not busy at all
2.0
Details
Cleanliness
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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#1369097
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Cracker Barrel - I need a new password

I need the 800 number to change my password, please.
#1366434
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On Saturday, we decided we wanted cracker barrel for dinner. The service the last several times was horrible, so we decided to get carry out, we love the food. The order was called in at 7pm; my husband arrived at 720 and paid. He then waited until 8:05 because it...
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#1366298
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We went to Cracker Barrel on 09/20/18. I love Cracker Barrel but was very disappointed this time..We went at 2:30 in the afternoon. We both ordered the new parmasean encrusted biscuit pot pie.. and side salads. We waited for a while and never received our salads but we...
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2.2
I didn't like
  • Wait time or management
  • Bad staffing
#1362335
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We went to Cracker Barrell today for lunch. We got there at 10:55. Told the waitress we would wait until 11. She took our drink order. Took 15 minutes to get our drinks. Ordered our food. Meatloaf, Chicken and dumplings and grilled chicken. Took 45 minutes to get our...
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4.7
#1358278
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I probably should have left when they tried to seat the customer that was behind me first but, I didn’t . I probably should have left when the customer seated behind me received their food first but unfortunately once again I didn’t . I probably should have left when...
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h.kitchener
h.kitchener

Sounds like Cracker Barrel is having some problems from the recent influx of complaints about them. Yes, you probably should have left sooner. Hope you didn't leave a tip. Tha...

2.1
Sharonville, Ohio
#1357130
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Went to the Cracker Barrel restaurant located in Trevose PA for lunch. When we spoke to the hostess and ask to be seated in a booth she was very rude and said quote we ain't got booths so we took what they gave us and sat down we waited 20 minutes while looking at the...
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Trevose, Pennsylvania
#1356589
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This happened September 14 th . My girlfriend works for you and has for a couple years and is always coming home telling me about this manager that has to check her out when it’s time for her to leave he is always in the office so she knocks on the door and he always...
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LoudGoldfish692
LoudGoldfish692

This guy is a jerk runs around flirting with the waitress will not help anyone that needs it talks to people like they are slaves it’s a good thing I’m not younger he would be...

5.0
I liked
  • I love the store and the food
#1356298
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I frequently eat at Cracker Barrel and today was unacceptable. We waited for our food for more than 23 minutes before Our food arrived. Once we get the food the food is cold. No one came to the table to keep us posted on how much longer the wait would be for the...
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h.kitchener
h.kitchener

Sorry to hear your busy schedule was up-ended by a restaurant that delayed serving you and was so un-caring they wouldn't give you a free meal. Life is tough. Best eat at Taco...

3.5
I liked
  • Good food
  • Food
  • Great food and atmosphere
I didn't like
  • Cold food
  • I did not like
  • Slow and poor service
#1355865
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I arrived there 10:15, seated right away, weren't that busy. after 25 min. I went back to the hostess who seated us and told her we still had not seen our waitress. She calleendthe waitress came out took our order and said she would be back imin.n a moment with our...
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h.kitchener
h.kitchener

This happens and you will never know why it happened. I suggest you try them again and see how things go. If the service is still bad, complain to the manager and also go to t...

#1353712
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