Product: Cracker Barrel Customer Care Clear all filters (32 of 32 reviews match)
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Fortunately we already knew what we wanted as we typically eat at Cracker Barrel 2-3 times a month on average. I ordered my usual but was informed that Cracker Barrel no longer has country ham. What? Surely she meant just out tonight. After waiting another hour we...
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h.kitchener
h.kitchener

Oh, the travesty of it all! No country ham! Life is so unfair. Try to get a grip on yourself and get on with life---without country ham if need be.

Anonymous
Anonymous

The Country Boy breakfast is still being advertised on the online menu. Due to the time of year, I assume they are having trouble getting items in. It happens. By the way, ...

3.6
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Cracker Barrel Customer Care
#1159797
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I have recently called the New Port Richey store locations several times.The first I was put on hold for a manager 25 minutes. I hung up. The second time I was put on hold 15 minutes for a manager. The last time I was put on hold 10 minutes for a manager. During the...
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Cracker Barrel Customer Care
I didn't like
  • Customer phone service
#1105909
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Was at cracker barrel in hagerstown on Saturday 9/2.Had a party of 15.got there at 8:30 am was told it would be 20 min. wait well it was 9:30 am they called us was told table was ready went to front to be seated.Got party up to be seated girl at front desk told us she...
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2.3
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Cracker Barrel Customer Care
#1095902
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This firm is worse than most but all are a hoax to an extent when it comes to wait list if you are one person.They claim you can get on the wait list by going online before you arrive. When you do there is no availability for less than 2. One person is not even listed....
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Cracker Barrel Customer Care
#1069639
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Cracker Barrel - Wait staff treatment

Server was had 2 customers walk out without paying. She was told it was her fault. According to the simpleton manager if she had "wowed" them they would have felt guilty and not done that. Really? The store layout makes its easy for someone to walk. I will never eat there again
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Cracker Barrel Customer Care
#1056236
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As an Army wife, you could imagine my excitement to learn that a cracker barrel was opening up in Tualatin, Or. (Only 3 hours south of Ft. Lewis). When we were finally able to make the drive, I was first disappointed when I was told I couldn't order the grandma's...
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1.8
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Cracker Barrel Customer Care
#1052808
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Cracker Barrel Customer Care Review

Wrong food, some of my food on another guest plate, we were asked to just switch items. Server handed all the food and drinks from one spot in front of the faces of our other guest. We had to stop eating to pass glasses to be refilled when 3 sides of the table were clear to get around. Other guests got there food before did and they came in the restaurant after we ordered.
3.8
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Cracker Barrel Customer Care
#1028612
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This should be addressed on how you are treating a paying customer. When this is exsposed in this area ther maybe repercussions. I thought Cracker Barrel was a family restaurant not a political restaurant, all may come in to eat. Yes you can have an opinion on...
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Anonymous
Anonymous

Imagine if a customer wearing an Obama t-shirt was asked to leave! There would be riots, cars set on fire, looting, shootings and stabbings, etc.

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Cracker Barrel Customer Care
#1014564
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Cracker Barrel Customer Care Review

Hello! I had the worst experience at The location in West Memphis Ar. The lady name Morgan has the worst attitude ever. If you didn't want to work you should have stayed home!!!!!! Your workers will make a bad name for this company and I'm not the only person that have had a bad experience. Please!!! Check your workers but never again
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Cracker Barrel Customer Care
#999259
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I called Cracker Barrel in Waycross Ga and ask her if she had a particular sweater in my size. She said yes and i said would u please check b/c I had a ways 2 travel. I should have bought it earlier but didn't. But i described it and ask her to hold it for 30 min....
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Cracker Barrel Customer Care
#986095
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