Product: Cracker Barrel Customer Care Clear all filters (0 of 40 reviews match)
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Cracker Barrel - Slow service

Store #685 statesboro ga. Party seated. Waited 30 minutes. Went to look for someone to take orders. Waited for another 20 minutes before food arrived. Requested extra napkins and gravey for steak. Never came. Had to go and ask for them again.
Product
Cracker Barrel Customer Care
#1303896
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On July 7th I placed an order for to go, well my husband, daughter and I arrived few minutes early so while waiting for the food my husband went to the men’s room and my daughter and I decided to walk around and look at all the beautiful items in the store!! I’m a...
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h.kitchener
h.kitchener

Perhaps the employees noticed the large chip on your shoulder and were contemplating whether or not to warn you it appeared to be getting larger.

3.2
Product
Cracker Barrel Customer Care
#1303255
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My family showed up at Cracker Barrel at 10:00 am and we asked for a party of 12 , they told us an hour, fine , we waited out side in the heat, for Mother’s Day, and two in half hours pass and thing! We asked how much longer and the to they had four people in front of...
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Anonymous
Anonymous

I had the very same experience last night! People were leaving that came in after us and was leaving before we even got our table!!!! The only reason I stayed is that is where...

h.kitchener
h.kitchener

Perhaps you hadn't noticed, but today is Mother's Day---probably the busiest day for restaurants. Just a thought.

1.0
Product
Cracker Barrel Customer Care
#1254786
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Came to grove city ohio cracker barrel on 5/2/18 requested homestyle chicken was told i could not get this even though its a menu item walked out. Staff unwilling to accomodate request. Went to another resturaunt instead. Cracker barrel is a waist of time *** them..
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Anonymous
Anonymous

The Homestyle Chicken is exclusively a Sunday feature...if you had read the menu, you would know this. All the features are clearly listed with their corresponding days of the...

1.5
Product
Cracker Barrel Customer Care
#1246453
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There were 4 of us at Lagrange Cracker Barrell spent $55.00 and not a thing was done about it this is my 4th time compkaining about it and i even called the head quarters and still nothing done so we will never be back this hapoened about 4 months ago and not a thing...
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1.7
Product
Cracker Barrel Customer Care
I didn't like
  • Food was cold
  • Food and service
  • Service or the food
#1216701
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My wife called a to-go order , on arrival after going to the same Cracker Barrel store for many years I stood in line at the go order sign after 3 customers received their orders I stepped up to pay for my order and was told I had to go to the other register to pay for...
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3.2
Product
Cracker Barrel Customer Care
I liked
  • Food
#1190728
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Fortunately we already knew what we wanted as we typically eat at Cracker Barrel 2-3 times a month on average. I ordered my usual but was informed that Cracker Barrel no longer has country ham. What? Surely she meant just out tonight. After waiting another hour we...
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h.kitchener
h.kitchener

Oh, the travesty of it all! No country ham! Life is so unfair. Try to get a grip on yourself and get on with life---without country ham if need be.

Anonymous
Anonymous

The Country Boy breakfast is still being advertised on the online menu. Due to the time of year, I assume they are having trouble getting items in. It happens. By the way, ...

3.6
Product
Cracker Barrel Customer Care
#1159797
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I have recently called the New Port Richey store locations several times.The first I was put on hold for a manager 25 minutes. I hung up. The second time I was put on hold 15 minutes for a manager. The last time I was put on hold 10 minutes for a manager. During the...
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Product
Cracker Barrel Customer Care
I didn't like
  • Customer phone service
#1105909
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Was at cracker barrel in hagerstown on Saturday 9/2.Had a party of 15.got there at 8:30 am was told it would be 20 min. wait well it was 9:30 am they called us was told table was ready went to front to be seated.Got party up to be seated girl at front desk told us she...
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2.3
Product
Cracker Barrel Customer Care
#1095902
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This firm is worse than most but all are a hoax to an extent when it comes to wait list if you are one person.They claim you can get on the wait list by going online before you arrive. When you do there is no availability for less than 2. One person is not even listed....
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Product
Cracker Barrel Customer Care
#1069639
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