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Summary of Cracker Barrel Customer Service Calls

71 TOTAL CALLS
3% SUCCESSFUL CONNECTIONS
01:36 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Cracker Barrel to Ask about:

Employment:

  • “Pay stubs”
  • “W-2 Form”
  • “W2 Form”

Payments and Charges:

  • “Military discounts”
  • “I was charged twice one item , I don't why. Please call as soon as possile. My order was 28.97.”

Return/ Replace:

  • “Store won’t let us return clothing because it was purchased at another store. We have receipt.”

Staff:

  • “Horrible food service”

Other:

  • “Rude of management team”
  • “I have 2 antique stoves & a 1969 origanal menue from cracker barrel”
  • “Issues at restaurant”

About Cracker Barrel

Top 5 Cracker Barrel Services

Manager, Waiter, Customer Care, Sanitary Conditions, Pick Up Service

Top 5 Cracker Barrel Products

Chicken, Salad, Eggs, Pancake, Steak

Top 5 Likes about Cracker Barrel

Food, Waitress, Good waitress, Leaving the parking lot, Great food and atmosphere

Top 5 Dislikes about Cracker Barrel

Customer service, Service, Especiall the way corporate behaves regarding complaints, Way i was treated, Slow and poor service

Summary

Cracker Barrel Old Country Store, Inc. is a chain of "Old Country Stores". The company operates 557 locations in 41 states across the United States. Each of the stores combines a retail store and a restaurant. At the present time, the corporate office of the company is based in Lebanon, Tennessee.
Cracker Barrel chain serves traditional Southern comfort food. Breakfast is served all day, however, the breakfast menu is kept separate from the one for lunch and dinner. Both menus include a low-carb section. The retail store carries mainly old time toys, nostalgic merchandise, collectibles, scented candles, classic candies, and items used in making Cracker Barrel entrees. Also, a lot of merchandise sold at Cracker Barrel is holiday themed, depending on the time of year.

Cracker Barrel reviews and complaints

Cracker Barrel is ranked 69 out of 1281 in Cafes, Restaurants and Bars category

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Cracker Barrel Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Cracker Barrel

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