Order: Chicken livers, bake potato, fried okra and ice tea. Order received: Chicken tenders, fried okra, baked sweet potato with ice tea.
Waitress miss understood the order. Music was too loud. She took food back to kitchen. she came out with the correct order.
As she came to the table the tray tilted and she spilled the livers on the tray. She took them back to the kitchen. I guess they re-cooked them. She came back with 4 livers cooked so hard, you could barely eat them.
This is the second complaint in a month. Thanksgiving we were there at 11:15. we were told 30-35 minutes. We waited over and hour.
My niece talked to the manager. People coming in were seated before us, because they had smaller groups.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of thanksgiving hostess service. Please immediately contact the author of this review to discuss order processing issue of cracker barrel customer care. Cracker Barrel needs to offer any options to resolve the issue according to poster's claims.