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We stopped at this cracker barrel to go have dinner we had been travelling ALL day bc of Hurricane Irma. When we were getting ready to leave the waitress (she was an African American lady) spilled burning coffee all over me. As if that was not the worse of it she...
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#1113301
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I have recently called the New Port Richey store locations several times. The first I was put on hold for a manager 25 minutes. I hung up. The second time I was put on hold 15 minutes for a manager. The last time I was put on hold 10 minutes for a manager. During the...
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I didn't like
  • Customer phone service
#1105909
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Went to Cracker Barrel in Bradenton fl. I ordered uncle Herschel breakfast with my eggs sunny side up. My eggs were inedible, whites runny and not fully cooked. Sent it all back, waitress said thats how they serve sunny side up eggs, raw!! I asked for cooked sunny side...
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Anonymous
Cindy Lang 34

Sunny side up eggs are definitely supposed to be runny. Perhaps you should try over easy or basted. ;) LOL

1.4
#1084312
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Cracker Barrel Customer Care Review

Cracker Barrel
#852479
5.0
Details
Excellent! ! Food ! Service! All around! $!
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Cracker Barrel
#768640
I better hear from you with a positive response or i will tell my lawyer to go ahead. Morgan and morgan for the people they are waiting for me to give the ok do the right thing they are anxious
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Cracker Barrel
#767830
Just want you to know i have talked 2 several attorneys one who is a friend of mine and are waiting for me to decide they are anxious what are your thought
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Cracker Barrel Staff Review

Cracker Barrel
#767820
I want to add to my complaint i don't appreciate being treated like a criminal i am a 100 percent disabled veteran and am considering bringing charges against your company for your incompetence and harassment
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Food is good, but I would like to eat it and enjoy it. My daughter and I were on vacation and eat out once a day. It was dinnertime and the waitress was nice but stopped by 10 times (yes, we counted) and then another waitress kept coming by to talk about the store...
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4.2
I liked
  • Food
#843588
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Absolute horrible experience Cracker Barrel Gainesville Florida. Multiple servers, food order wrong, condiments empty deliver request items, apple butter plate, napkins to wrong table. Guests at that table brought the to use (grouse) fourth wader told us only one...
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#808505
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Worse service every time long waits Management could care less. No service recovery. Customers can complain about cold food ,bad service,long waits, gross incompetence from top down to check out greeter says thanks for eating here. We respond we've waited an hour and...
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I didn't like
  • Service attitude no service recovery
#781089
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I just had a bad experience at one of your restaurants located at I -4. AND rt 27 in davenport fl. I was babysitting 2 little girls 7 and 9 one got lost in the store while I was taking care of the other who wasn't feeling well i finally found her behind the desk...
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Anonymous
***ed

In addition I am a 100 percent disabled veteran and don't like being treated like a criminal I am considering bringing charges against your company

Anonymous
Anonymous

I am no criminal and don't appreciate being treated like one I am a 100 percent disabled veteran. And i am considering bringing charges against your company

1.0
#767803
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I live about 4 miles from our local Cracker Barrel, I would eat there more but the Manager keeps it so cold it's not enjoyable to eat. We walked out last week. My husband and I said well it's 53 degrees here in Tallahassee Cracker Barrel should have a fire going and it...
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Anonymous
Anonymous

The temperature is less then 53 degrees in the North Pole, just saying. Then again you live in Florida, so compared to everyday weather that is cold. Here where it is 19 Fah...

I liked
  • Food
#763227
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i always go in for the beefy noodle soup and i call before i go to make sure there serving it so on this particular day when i went i was served a water portion of soup and i always order a bowl of it there was like one noodle one piece of beef in it and i asked to...
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Anonymous
Anonymous

If the manager put you out then you had to be quite rude in more than one way. The fact that he called the police and they showed up before you left means you were needlessly ...

Anonymous
Anonymous

Sounds like you got what you deserve. Come into my store and I will throw you out just like he did. Good riddance.

I didn't like
  • Was treated very bad
#734483
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Contact Cracker Barrel

Mailing Address:
Cracker Barrel Old Country Store
PO Box 787
Lebanon, TN 37088-0787
Phone:
(800) 333-9566
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Placed to-go order in person and was told 10-15 minutes. Over 30 minutes later bag arrives. I get home and missing baked potato that I paid an "up-charge" for, corn bread and my husband's gravy on his mashed potatoes. Called the store to complain, told I was being...
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#721993
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