Not resolved

today another couple and my wife and myself stopped for lunch at the Cracker Barrel at corner of Bardstown road and Watterson expressway in Louisville, KY. We got there about 15 minutes until noon with lots of parking spaces in the lot.

We were seated and all four ordered breakfast. Approximately 40 minutes later we got our food. Saw others that were seated after us eating before ours finally came. The waitress excuse was we ordered breakfast.

My coffee was poured shortly after we ordered and was cold by the time food arrived. I was through eating several minutes before I got a refill, although a refill had been requested.

I was half through eating before the hash browns finally came, still with no coffee. I am a Cracker Barrel customer at least once a week, but next time I am in Louisville, KY I will skip this Cracker Barrel and go to Bob Evans

Product or Service Mentioned: Cracker Barrel Customer Care.

Reason of review: Poor customer service.

I didn't like: Slow and poor service, Customer service.

Company wrote 0 public responses to the review from Jun 02, 2016.
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