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We ordered our Thanksgiving dinner to go we ordered it on Saturday afternoon , to be picked up at seven Wednesday evening , and when we got there it was so chaotic and the manager said they were three hours behind , and we could pick up our order , the next day , I...
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Anonymous
Anonymous

Fact: Cracker Barrel is the #1 restaurant that people go to on Thanksgiving. CB starts a list of pickup orders a month ahead of time and orders are distributed according to w...

Anonymous
Ungratful

Are you serious? What about all the people who didn't even have dinner?

1.8
#1136810
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Four of us were taken to a table with only three chairs. The host (a young male) had that pointed out to him and said he would get a chair. When he returned the chair was soiled, I told him it had damp spots on it. He looked at it and started to walk away. I said again...
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I didn't like
  • Service or the food
#1112211
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Been to few in Texas- Allen, Mesquite etc... any time I have tried to go the service is horrible its like that is how they are all trained- HORRIBLE- every time my food came out wrong along with the tables around me, took forever to get our drinks and the food was not...
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1.7
I didn't like
  • Poor service
#806498
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Cracker Barrel - Never again

Cracker Barrel
#1118079
2.7
Details
We were there at 10:00 p.m. bacon was old,eggs were overcooked and biscuits were hard as a brick .famous hashbrowns must hv been leftover from the morning...lesson learned....
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Cracker Barrel Gravy Review

Cracker Barrel
#948390
2.3
Details
My son and I went to try it out for the first time and we did NOT like it. Especially the biscuits and gravy. The gravy taste like clumps of flour mixed with water no flavor at all. McDonald's gravy is better than there's and its can gravy pretty sad. The biscuts are dry too. Never ever going back again!
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Cracker Barrel Customer Care Review

Cracker Barrel
#912520
Worst customer service. Standing here for almost an hour when they said 30 min. People come in after us and they seat before us. Worst experience ever!
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Other Product Review

Cracker Barrel
#754531
3.0
Details
Poor service someone took order and after 30minutes. We never got food ir got checked on. So we left never ate.
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Customer service
Discounts and Special Offers
I know exactly what you are talking about, I worked back up for quite a few years. Now you think you have it rough as a server. You know nothing because back up is the hardest position in the restaurant. No one sets anyone up for success only to fail. The only thing...
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3.2
#799554
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January 30th, I ate a breaded chicken, oven fried; three hours later, I was deathly ill, from diaherra & was unable to overcome the episode, until 11pm. I had to struggle, to keep from becoming nauseated, by just a small sip, of water, when my mouth became too dry....
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I didn't like
  • Oven fried coated chicken
#781929
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breakfast is the only meal worth eating and it is fast becoming un-edible too. Harlingen, Tx. needs better cooks and management. the eggs are too small, seems like they are cutting corners in every respect. The bacon is very thin, we order it crisp and have to send...
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Anonymous
Anonymous

I agree...food is awful!

Anonymous
Ex-Employee

The bacon is actually baked in an oven on a wax paper lined baking sheet.

#707758
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The Staff and corporate office are the most unprofessional people I have ever encountered. It's understandable why the managers are so rude and unprofessional after talking to the corporate office that is where the problem lies. If the corporate office is...
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2.0
I didn't like
  • Especiall the way corporate behaves regarding complaints
#671778
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On 7 21 2015 my wife and I went to the Cracker Barrel in Sherman TX. After a couple of minutes we ordered our food. About 15minutes later the waitress asked if we had received our food. (if you bothered to looked on our table you would have seen that we hadn't) The...
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4.2
I didn't like
  • Customer service
  • Way i was treated
#671130
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Today I went to the cracker barrel here in San Antonio, TX on Huebner and I-10. 20 minutes before I got there I placed a to go order. When I arrived I paid for the food and the woman went to the back to get my order. When she came back there was no order and she did...
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3.1
#633035
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Contact Cracker Barrel

Mailing Address:
Cracker Barrel Old Country Store
PO Box 787
Lebanon, TN 37088-0787
Phone:
(800) 333-9566
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Went breakfast with my spouse at the Burleson TX location waited 20 min before greeted with drink order which happened to be a manager who notice we did not have drinks then a waiter came by not to mention he was not our orginal waiter come to find out! How're ever he...
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Anonymous
anonymous

Maybe instead of spending money to go out to eat, you should spend it on an education so you could learn how to spell, use proper grammar, and your punctuation leaves a little...

#614431
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