On September 24th (my wife's birthday) my family and I went to the Crackel Barrel in Roseville. My son received his salad and began to eat only to find a dead fly in it.
We requested the manager. My wife spoke with her, she was extremely unapologetic as well as nonchalant, not offering any other options other than a fake apology, my wife came to the car very disappointed and stated that the manager acted as if it was the norm for flies to be in food so I went in to speak to the manager and the staff showed more compassion than her.
When I asked for corporates phone number she talked over me and offered no other options. I will never step foot inside another Cracker Barrel because of this entire situation.
Product or Service Mentioned: Cracker Barrel Salad.
Reason of review: Bad quality.